Before your appointment:
1) Be ready to deal with a shop that is completely focused on individual needs with a high attention to detail
2) Boot work requires an appointment. Call 802-578-3585 or e mail email@example.com
3) We are not easy to find as we do not have a sign. Please print the directions from the web page or put the address in your gps: 69 South Main St., Waterbury, VT. 05676
4) What you should bring: thin socks, pants that roll over your knees, and anything from the old boots that could be recycled like: foot beds, heaters, and boosters.
While you are here:
1) Be as open an honest about your equipment needs as possible. Good communication is critical to getting the set up perfect.
2) Understand that new boots feel very small because of the fullness of the liner. You should have pressure not pain. Try not to worry about things that “might pop up”. Little discomforts work themselves out, the boots only get bigger.
3) Understand that ski boots change and need to be modified thru out there life. This maintenance is much less than what your skis will go thru but there will need to be modification and repair periodically.
Once you are home:
1) The boots need to break in so you should wear them at home for at least 3 sessions of 10 min each. During these sessions buckle the boots tightly and wear a thick sock. The goal is to push the liner out prior to your first day on snow. This will not be pleasant and we get it.
2) For your first few days on snow expect to unbuckle at the bottom of each run . At some point you will forget to unbuckle because the liners will have broken in and you won’t need to.
3) If you are struggling…DON’T. Come back to the store and let us take care of anything that is not working. Remember, running a boot with an issue will only make it harder to recover in the long run. E-mail or call if you have questions or problems.
4) The boots will change over time. Minor modifications and repair of broken parts or worn out pieces should be expected.